Frequently Asked Questions
SHOPPING & ORDERING
How do I purchase new uniform pieces?
Your school has partnered with COLOURS Uniforms as the official provider of school uniforms. Once you receive your school’s Uniform Shop password, visit www.WearCOLOURS.com/shop to access your school’s collection, organized by grade level.
How do I receive the password to enter our schools shop?
Your school will provide the password to you.
When can I start ordering uniforms for the 2025/2026 academic year?
Uniform ordering will open between July 22 and July 30, 2025. Your school will confirm the exact launch date and provide the password needed to log in.
What is the seasonal drop schedule?
Uniforms are released in two seasonal drops:
- Fall Drop: Includes all core items needed for the start of the school year.
- Winter Drop: Features cold-weather pieces such as outerwear and layering options, timed to arrive later in the season.
This phased approach helps families avoid over-ordering and better plan for seasonal needs.
What sizes do you offer?
COLOURS Uniforms provides an inclusive size range designed to fit students from grades K-12. Sizes are standardized across all categories, so once you find your size, it should remain consistent across garments.
How do I know what size to order?
Each product page includes a size chart and clear fit guidance. You can also access an extended size guide at www.WearCOLOURS.com/sizechart.
Can I try on uniforms before ordering?
At this time, try-ons are not available. However, detailed sizing guidance and free exchanges help ensure your student finds the right fit.
Will all items remain in stock throughout the year?
We forecast demand to keep all core uniform styles in stock. While some novelty or limited-edition items may sell out, inventory is regularly replenished. If an item is unavailable, email us at info@wearcolours.com and we'll be happy to assist.
What is the shipping turnaround time?
Orders are fulfilled from our distribution center in Downtown Los Angeles. Most orders ship within 3-5 business days, and tracking information is provided once the order is on its way.
RETURNS & EXCHANGES
COLOURS Uniforms offers a return window on all orders, unless otherwise noted during checkout.
Please review our full Return Policy here for more details.
GENERAL QUESTIONS
Where are your uniforms made?
COLOURS partners with ethical, high-quality manufacturers both domestically and internationally to produce garments using modern fabrics built for performance, durability, and comfort.
Is COLOURS Uniforms affiliated with my school?
COLOURS operates independently, but we work closely with partner schools to provide official uniforms that reflect each school's standards and identity.
Can I purchase COLOURS uniforms elsewhere?
No. All official uniforms must be purchased through your school's designated COLOURS Uniform Shop to ensure consistency in quality, color, and compliance.
Who do I contact with questions?
For any questions related to orders, sizing, or returns, email us at info@wearcolours.com - we're happy to help!
